COLLECTION & USE OF PERSONAL INFORMATION
We collect personally identifiable information from you if you request information from us, sign up to join our email lists, register for an account, participate in our promotions, such as contests and sweepstakes, take our surveys, use our products and services, contact us about a purchase, or email, call or otherwise communicate with us.
Information we collect is used to notify you of updates to our websites or any products or services we offer; to respond to your requests or inquiries; to process and complete your transactions, including, as applicable, order confirmation, billing and delivering products or services; to provide you with newsletters, articles, product or service alerts and announcements; to contact you about programs, products or services that we believe may be of interest to you; to share offers from other companies with you; to conduct market research; to analyze transactions and purchase histories to provide you with customized offers and to improve our products, services, programs and other offerings; to verify and validate your identity; to keep records of our interactions with you if you place an order or otherwise deal with our representatives; to prevent, investigate or provide notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, our website or data systems; to carry out our obligations and enforce our rights; and to fulfill any other purpose for which you provide your personally identifiable information to us.
If you purchase or begin to purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email or shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes, to fill your orders, and provide customer service and to solicit additional orders. If we have trouble processing an order, we will use this information to contact you.
We may also collect, from you, the following personal information about your contacts (name and address) when shipping a product. When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at firstname.lastname@example.org.
UPDATING YOUR PERSONAL INFORMATION
Upon request, TopMart will provide you with information about whether we hold any of your personal information. If your personal information changes, you may request the information be corrected, updated, amended, or deleted through our Contact Us page or by contacting us at the contact information listed below. We will respond to your request within thirty days.
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
OTHER ONLINE INFORMATION COLLECTION
TopMart automatically receives and records information on our server logs from your browser, including your IP address, domain type, browser version, service provider, cookies, and the pages you request. This data is used in the aggregate. TopMart uses information for the following general purposes: products and services provisioning, sales and marketing analysis, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. IP addresses may be used for various research purposes. We do link this automatically-collected data to personally identifiable information.
COOKIES AND OTHER TRACKING TECHNOLOGIES
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
THIRD PARTY TRACKING
BEHAVIORAL TARGETING / RE-TARGETING
MOBILE DEVICE DATA
When users download, install and use TopMart services on their mobile phone or other wireless telecommunications device, TopMart automatically gathers information, including without limitation, carrier providers, unique device identifiers, geo-location information (if allowed by the user), the types of mobile devices accessing the services, and the types of operating systems accessing the services (collectively, “Mobile Device Data”). A unique device identifier is a string of alphanumeric characters (similar to a serial number) used to uniquely identify and distinguish each mobile phone or other wireless communications device. Location services can be enabled or disabled at any time, through the settings on your mobile device. TopMart uses Mobile Device Data to understand usage patterns and to improve our goods, services and functionality of our Sites.
WHAT AND HOW INFORMATION IS USED
TopMart may contact you about new or existing TopMart products and special offers specific to you. Out of respect for your privacy, you can unsubscribe to our emails by clicking “unsubscribe” within each email. You may not opt-out of service-related communications, which are not promotional in nature.
DISCLOSURE OF PERSONAL INFORMATION
Our most common practices with respect to the disclosure of personal information include the following:
Consent. We may disclose your personal information to third parties with your consent. You may give your consent in several ways, such as through a written agreement that you sign or acknowledge; an online method, such as a “click through” agreement or registration page; through a mobile application which you install on your mobile device or by enrolling in a text alert program; or through the terms and conditions under which we provide you a particular product or service. Sometimes your consent may be implied. For example, if you purchase products with a credit card and have them shipped to your home, you implicitly consent to the disclosure of your name and address to a third-party shipping company to complete the delivery, and of your credit card number to the credit card processor to authorize the transaction and to the bank to collect payment.
Affiliated Businesses. We may share your personal information with our parent or affiliated businesses, joint venturers or promotion partners, for their use in a manner similar to the purposes described in this Policy.
Agents/Service Providers. We use third party service providers to assist us in providing our services and websites, including database backup providers to protect our data, and a fraud prevention service. We may disclose your personal information to third parties who complete transactions or perform services on our behalf or for your benefit. We may also utilize the services of third parties to verify customer data, or to supplement other information we have collected. We may also contract with third parties to host a site, conduct market research, or send you information regarding our products or services or those of other companies with whom we conduct business. All service providers are authorized to use your personal information only as necessary to provide their respective services to us.
Marketing. We may send offers to selected groups of our customers on behalf of other businesses. We also may disclose the personal information we collect to third parties for their own direct marketing purposes. Such marketing may include, without limitation: (i) contacting you to complete purchases that you initiated but did not complete; and (ii) contacting you to purchase additional or related product to those you previously purchased. Upon request, TopMart will provide a list of categories of personal information disclosed to third parties for marketing purposes, and the third parties to whom such information has been disclosed, in the preceding 6 to 12 months. You may feel free to contact email@example.com to receive this information, and TopMart will provide it within 30 working days.
Legal Process. We may disclose your personal information as required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
The security of your personally identifiable information is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using SSL.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
The information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, or provide customer service.
If you use a bulletin board, blog, or open forum on this website, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personally identifiable information from our blog, testimonials or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
We may display customer testimonials on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
LINKS TO OTHER SITES
If you click on a link to a third party site you will leave our site and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as us. We encourage you to review the privacy policies of any other service provider from whom you request services.
SOCIAL MEDIA WIDGETS